Q: No night vision at night?
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A: Upgrade the IP cam firmware and the App to the latest version; reset the camera; Check if the infrared LEDs turn red when turning on the camera.
The settings for Apeman cameras are built right into our free surveillance software - click 'Add' then 'IP camera with wizard' to automatically setup your Apeman cameras. Remember to also try connecting via ONVIF as Apeman cameras may support ONVIF connections as well. Start typing in the 'Make' box to find your camera. Apeman ID73 has stopped working We have had this camera for about 18 months and it has stopped working and will not turn back on. It is always on, never switched off by the wall but has no power. Apeman Wifi Camera Indoor Security Camera helps you keep an eye on your house,baby,pet even when you are out, provides you and your loved ones enough security.Once there are any movement or sound in the monitored area,This wifi camera will send notification to your phone via Digit Cam app.Precious moments will be recorded to SD card or cloud.
Q: The camera picture is blurred?
A: Enter video interface, adjust the picture quality to the HD mode
Q: What's the price for the cloud storage feature?
A: We have 1-month free cloud service for each user, and later you need to pay about 5 dollars per month.
Q: Could it work when I go abroad for business?
A: Yes, as long as your phone has access to the network.
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Q: Can I change the sensitivity of the motion detection feature of this camera?
A: Yes, you can adjust the motion sensibility, the volume, pixel of the video in the settings.
Q: Can I share a live view with my parents?
A: You can only view the videos on your phone or from the cloud. But you can share your account with your parents if only they download the IPC360 App and create their own account.
Q:How far can I see with the night vision?
A: The night vision of the camera can reach up to 32 feet (9.7m).
Q: Can I mount it on the ceiling, and how long is the power cord?
A: Yes, the IP cam comes with accessories used in mounting on the ceiling. The power cord is 1.5 meters.
Q: How many days of footage can you record on a 64 G SD card on this camera?
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A: The 64G SD card can store about 10-20 days videos.
Q: Will this camera send email alerts when motion is detected?
A: Yes, when the camera detects the moving stuff, the motion sensor will be triggered, and the camera will send you alert messages so you can know what happens at home or in your office.
Q: What do the lights around the lens indicate?
A: The red light indicates that the IP cam is charging now and the green light indicate that the network is connected.
Q: Should I manually erase SD card when it is full? Directv on macbook pro.
A: The videos will be saved in the SD card and the previous files will be overwritten automatically when it's full.
Warm Tips: Apple os software history.
1. Please make sure that the IP cam is turned off before plugging in/out the SD card.
2. Password format: 6-18 characters or numbers, case-sensitive.
3. Mobile phone number registration is only available in China mainland.
The settings for Apeman cameras are built right into our free surveillance software - click 'Add' then 'IP camera with wizard' to automatically setup your Apeman cameras. Remember to also try connecting via ONVIF as Apeman cameras may support ONVIF connections as well. Start typing in the 'Make' box to find your camera. Apeman ID73 has stopped working We have had this camera for about 18 months and it has stopped working and will not turn back on. It is always on, never switched off by the wall but has no power. Apeman Wifi Camera Indoor Security Camera helps you keep an eye on your house,baby,pet even when you are out, provides you and your loved ones enough security.Once there are any movement or sound in the monitored area,This wifi camera will send notification to your phone via Digit Cam app.Precious moments will be recorded to SD card or cloud.
Q: The camera picture is blurred?
A: Enter video interface, adjust the picture quality to the HD mode
Q: What's the price for the cloud storage feature?
A: We have 1-month free cloud service for each user, and later you need to pay about 5 dollars per month.
Q: Could it work when I go abroad for business?
A: Yes, as long as your phone has access to the network.
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Q: Can I change the sensitivity of the motion detection feature of this camera?
A: Yes, you can adjust the motion sensibility, the volume, pixel of the video in the settings.
Q: Can I share a live view with my parents?
A: You can only view the videos on your phone or from the cloud. But you can share your account with your parents if only they download the IPC360 App and create their own account.
Q:How far can I see with the night vision?
A: The night vision of the camera can reach up to 32 feet (9.7m).
Q: Can I mount it on the ceiling, and how long is the power cord?
A: Yes, the IP cam comes with accessories used in mounting on the ceiling. The power cord is 1.5 meters.
Q: How many days of footage can you record on a 64 G SD card on this camera?
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A: The 64G SD card can store about 10-20 days videos.
Q: Will this camera send email alerts when motion is detected?
A: Yes, when the camera detects the moving stuff, the motion sensor will be triggered, and the camera will send you alert messages so you can know what happens at home or in your office.
Q: What do the lights around the lens indicate?
A: The red light indicates that the IP cam is charging now and the green light indicate that the network is connected.
Q: Should I manually erase SD card when it is full? Directv on macbook pro.
A: The videos will be saved in the SD card and the previous files will be overwritten automatically when it's full.
Warm Tips: Apple os software history.
1. Please make sure that the IP cam is turned off before plugging in/out the SD card.
2. Password format: 6-18 characters or numbers, case-sensitive.
3. Mobile phone number registration is only available in China mainland.
4. Motion detection function is available only with an SD card inserted and the detected videos will be saved on the IPC360.
5. The reset button is above the SD card slot. Press and hold the reset button for about 3-5 seconds and release it until you hear two short beeping sound.
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6. The IP cam can only support the 2.4G frequency signal and 802.11b/g/n Wi-Fi network.
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7. Please upgrade to the latest APP version.
